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Confidentiality & Freedom of Information

Confidentiality

bluefolderWe respect your right to privacy and keep all information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Your Information

We ask you for information about yourself so that you can receive proper care and treatment. We keep this information, together with details of your care, because it may be needed when we see you again. We may use some of this information for other reasons: for example, to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff, pays its bills and can account for its actions. Information may also be needed to help to educate tomorrow’s clinical staff and to carry out medicine and other health research for the benefit of everyone.

Sometimes the law requires us to pass on information: for example, to notify of a birth.

The NHS Central register for England & Wales contains basic personal details of all patients registered with a general practitioner. The Register does not contain clinical information.

You have a right of access to your health records.

EVERYONE WORKING FOR THE NHS HAS A LEGAL DUTY TO KEEP INFORMATION ABOUT YOU CONFIDENTIAL.

You may be receiving care from other people as well as the NHS. So that we can all work together for your benefit we may need to share some information about you.

We only ever use or pass on information about you if people have a genuine need for it in you and everyone’s interests. Whenever we can we shall remove details which identify you. The sharing of some types of very sensitive personal information is strictly controlled by law.

Anyone who received information from us is also under a legal duty to keep it confidential.

THE MAIN REASONS FOR WHICH YOUR INFORMATION MAY BE NEEDED ARE:

  • Giving you health care and treatment
  • Looking after the health of the general public
  • Managing and planning the NHS: For example: Making sure that our services can meet patient needs in the future; paying your doctor, nurse, dentist or other staff, and the hospital which treats you for the care they provide; auditing accounts; preparing statistics on NHS performance and activity (where steps will be taken to ensure you cannot be identified); investigating complaints or legal claims.
  • Helping staff to review the care they provide to make sure it is of the highest standard
  • Training and educating staff (but you can choose whether or not to be involved personally)
  • Research approved by the Local Research Ethics Committee. (If anything to do with the research would involve you personally, you will be contacted to see if you are willing to take part. You will not be identified in any published results without your agreement.)

If you agree your relatives, friends and carers will be kept up to date with the progress of your treatment.

If at any time you would like to know more about how we use your information you can speak to the person in charge of your care.

Freedom of Information

For more information about our Freedom of Information Publication scheme please downloard this document



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