MAINTENANCE OF SERVICES DURING THE PANDEMIC
Bampton Medical Practice has maintained most services throughout the Covid-19 pandemic. We have been doing things differently though, assessing patients remotely whenever possible and only inviting patients for face-to-face appointments when necessary. We have never closed our doors as a service, we have simply been operating in a COVID-safe way.
Although lockdown restrictions are easing, it is still important for the safety of patients and staff that we continue to maintain a COVID- secure environment. It is hugely encouraging
that the vaccination rollout has been so successful, but infection rates are still concerning and the emergence of new COVID variants poses a risk we cannot ignore. For this reason,
the NHS will continue to ask patients and visitors coming to hospitals and GP practices to wear face masks when they enter the building and to socially distance. By taking these
simple precautions we can work together to help prevent the further spread of infection among both patients and staff.
We will also continue to assess patients remotely first and will offer face-to-face appointments to those who need them. This will include people with existing medical
conditions who need greater support (for example, people with learning difficulties or who may be living with hearing loss), and those who we assess to have a particular need that
requires a face-to-face appointment.
Using telephone assessment methods means we can make sure our time is used to help each patient in the best way for their particular health concern. We would like to reassure
you that we will always be working hard to put your needs, as patients, first. Routine screenings, health checks and immunisations all continue to be available at your GP
We are very aware how difficult the pandemic has been for many patients. We also understand that some may be frustrated at having to wait a little longer than usual for certain
treatments. Similarly, our telephone lines have been far busier than usual for this time of year, and patients may find themselves on hold for longer while we deal with calls.
We would ask, however, that all patients please treat our staff with kindness and respect.
General Practice has been working extremely hard, and very long hours, throughout the pandemic and the recent vaccination rollout. This has been a difficult and exhausting time for
many of our staff, who continue to work diligently to support all our patients. We appreciate your patience and understanding in this and would like to thank our patients for their support.
Using NHS services
If you have any concerning or suspicious symptoms, please do not hesitate to contact us.
We understand that some of you may have put off contacting your GP because of the COVID situation, for various reasons. But if you have a genuine concern, please get in touch
as soon as possible. We want to help you.
For mild complaints, your pharmacy, the NHS111 telephone service or http://www.111.nhs.uk/ will
be able to give you the help you need quickly and easily. If you need urgent care please call 111 or go to http://www.111.nhs.uk/ first. These can then direct you to the most appropriate local service (for instance, a minor injury unit or A&E). And please always call 999 for a life-threatening illness or injury.
If you have COVID symptoms – a high temperature, new continuous cough or loss or change to your sense of smell or taste – please make sure you get tested and continue to
follow the guidance by self-isolating to help protect those you may come into contact with.
For more information about COVID-19 and how to arrange a test, please click here.
COVID-19 VACCINATION PASSPORT
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
- the NHS App which you can download from app stores
- the NHS website
- 119 - by requesting a paper letter
You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.
If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
As part of the NHS’s efforts to protect patients and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work.
PLEASE DO NOT VISIT THE GP SURGERY IN PERSON. If you have a temperature, have developed a continuous cough or there has been a loss or change to your sense of smell or taste you should visit 111.nhs.uk (or phone 111) for further advice on Coronavirus. You can contact the surgery by telephone if you are concerned about Coronavirus or any other health condition or symptom. You will be offered a telephone appointment with a GP who will advise whether you need to be seen in a face-to face consultation. If this is the case, safe arrangements will be made for your appointment.
ADVICE FOR PATIENTS
Please click here for information which will help you plan your self-isolation.
Welcome to the Website for Bampton Medical Practice
providing surgeries at Bampton Surgery and
Carterton Health Centre
The Bampton Medical Practice covers Bampton and the surrounding villages of Aston, Cote, Clanfield, Black Bourton, Alvescot, Brize Norton and the town of Carterton where it has a branch surgery situated in the Carterton Health Centre. The surgery in Bampton is a beautiful, spacious purpose built building which was opened in 1991. We offer a full range of NHS services.
So that you can identify staff in the practice, they will all be wearing name badges. There is also a photoboard in the entrance to reception which includes attached staff such as District Nurses and Health Visitors.
Occasionally we have a medical student attached to the practice. We feel this is an important part of our work in training future doctors and we ask for our patients co-operation. However, we respect your wishes if you do not want a student to sit in during a consultation.
Bampton Medical Practice uses the Witney Neighbourhood Hub for some of our patients who need to see a GP or Nurse the same day they call. The Hub is located on the ground floor at Windrush Medical Centre and offers 15 minute slots. If you need to see someone urgently, the reception staff will ask you for some information so that they can offer you the appointment that best meets your needs.
Patient Participation Group (PPG) - Bampton Medical Practice hold PPG meetings throughout the year. If you are interested in adding your voice to what goes on at Bampton Medical Practice then please do get in touch with the surgery on 01993 850257, inform the reception staff that you are interested in joining the PPG and the practice manager will contact you with further information.
Remember to follow this advice from Oxfordshire Clinical Commissioning Group when we are closed and if you need medical assistance or advice dial 111 to access the Out of Hours Service.
(Site updated 02/08/2022)