Routine appointments

To request a routine appointment:

phone us on 01993 850257
use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination
visit the surgery and speak with a receptionist

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or health professional to help you.

Urgent appointments

To request an urgent appointment for today (Monday to Friday):

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or health professional to help you.

Your Appointment

However you choose to contact us, we may offer you a consultation:

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or Changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over.

Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, please phone the surgery as soon as possible.

If you need help with your appointment

Please tell us:

if there’s a specific doctor, nurse or other health professional you would prefer to respond
if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
if you need an interpreter
if you have any other access or communication needs

Related Information

BMA Guidance regarding patients recording consultations