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NHS Friends and Family Test

Use this service to give feedback on NHS GP surgery services.

We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.

You can use this service if you:

  • are registered at the surgery

View Friends and Family Test responses (PDF).

Recent patient responses with consent to publish:

“I’ve consistently had a positive experience with this GP practice. The staff are incredibly friendly, approachable, and always ready to help, which makes a real difference when you’re not feeling your best.
From reception to the medical team, everyone treats patients with kindness and respect. It’s reassuring to know that any concerns are taken seriously and handled efficiently. Overall, a welcoming and supportive environment that I would highly recommend.”

“Everything was very straight forward from start to finish. The online form saved so much time vs waiting on the phone line. And once the appointment was done it was an effortless in and out.”

Before you start

We’ll ask you for:

  • feedback on your experience of the surgery
  • reasons why you chose your answer
Start now

You can also visit the surgery in person and request a printed paper version.

Page published: 24 July 2023
Last updated: 19 May 2026